Check Office (Excel, Word) Add-ins in Registry when Office doesn't start

Just spent 2 hours of my life on trying to figure out why Excel and Word wouldn't start up, not even in safe mode (run -> Excel /safe). All the time I got a message saying that Office didn't shut down correctly, do you want to start it in safe mode. Then a crash followed, no startup.

But I did it, went to the registry to find out why Microsoft Office 2016 / 365 wouldn't start even in safe mode and found out there are add-ins that prevented it from starting. In my case the add-in was Samsung Easy Document Creator that loaded with both Excel and Word.

So for Word expand this folder

HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins\

For Excel expand

HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\

Click on the icon and you will see the addins in their own folders.

word-excel-addins-in-registry

 

If you are lucky enough that you can actually start your office in safe mode (excel /safe or word /safe) then see how to disable add-ons as described on Microsoft's website.

Cheers for stepping by.

About me

Iinstructor of robotics (LEGO Mindstorms), computer teacher, IT support, web dev, currently studying cyber-physical systems engineering.

If you found a solution here, would you consider donating $25,000 for my next project?

Just kidding, 1$ would do fine.

Hope you found what you needed. Thanks for stepping by.